For Crisis Assistance Call - 614-276-CARE (614- 276-2273)
Administrative Offices Call - 614-274-9500

Netcare Corporation was originally known as the Southwest Community Mental Health and Mental Retardation Center, Inc. It was founded in 1972 and was located at 854 West Town Street. Netcare began as a community mental health and retardation center and has since grown into a comprehensive network of crisis and assessment services. The following timeline represents key elements in Netcare’s existence and growth through the past years:

  • 1972

    Following its incorporation, the Board recruited and hired executive director, James O. Gibson, who was given responsibility for program development and hiring of staff and leadership for ongoing community planning. Early in 1972 a full range of outpatient services including specialized services for children was established at five locations throughout the catchment area. In December, 1972, Netcare opened 24-hour emergency services.

  • 1973

    Under special contract with the Franklin County Mental Health and Retardation Board and the Ohio Department of Mental Health, established a county-wide program for Forensic Psychiatry. The service included pre-trial investigations, competency evaluations, and emergency services to the county jail.

    Implemented first adult day treatment program in a facility purchased by the county.

    First staffing grant funds arrived from the National Institute of Mental Health resulting in full implementation of all five essential services (Inpatient, Outpatient, Day Treatment, Emergency Services, and Consultation and Education).

  • 1974

    COPH closed its aftercare support units and several inpatient units resulting in a large influx of former state hospital patients into community-based programs. Netcare’s response to this in part, resulted in a contract with the Bureau of Vocational Rehabilitation for comprehensive aftercare rehabilitation services.

  • 1976

    During this time planning was underway for construction of a facility at 199 South Central Avenue.

    Netcare submitted Ohio’s first conversion grant application for expansion of services to include all services mandated under P.L. 94-63. These services were implemented beginning in October, 1976. (Residential, Alcohol and Drug, and Older Adult Services)

  • 1977

    The citizens of the Franklinton area neighborhood elected to have their primary health care facility administered by Netcare.

    Current facility built at 199 S. Central Avenue.

  • 1978

    Began Franklinton Heath Services, providing ambulatory health care services to Franklinton residents.

    Received notification of two-year accreditation from the Joint Commission on Accreditation of Hospitals.

    Received Operation Grant monies rather than Staffing and Conversion grants applicable in prior years.

    Beginning of Transitional Services Program with the opening of three homes for individuals who had been previously hospitalized.

  • 1979

    During 1979, two additional residential homes were opened to provide the final phase of residential programming before the client’s return to independent living. The program served 55 individuals through five residential homes. Miles House, which is still operating today, opened.

  • 1980

    The Franklinton Health Center initiated new family planning, prenatal and obstetrical services during the year, while planning for new dental services for children aged 3 through 16.

    An expansion of health services also occurred in the Urbancrest community, with pediatric health services being provided. The Urbancrest Health Center provided general physical exams, treatment of minor illness, immunizations, vision and hearing testing.

    Community Center for the Deaf began providing specialized services for the deaf and hearing impaired through “seed” monies from Rehabilitation Services Commission (RSC). These services included interpreting, counseling, case management and consultation and education.

    A mobile crisis team was formed which has the ability to respond immediately to community emergency situations such as fire, accident or family death and to provide counseling services to the victims of these crises.

    To reflect all of the new directions taken during the year, the Center changed its name from Southwest Community Mental Health and Retardation Center to Southwest Community Health Centers, Inc.

    1980 ended with the Board approving the purchase of the formerly leased facility at 854 West Town Street. The purchase, aided by a $75,000 grant from the Battelle Foundation and a $25,000 grant from the City of Columbus, represented efforts of the Franklinton Area Planning Committee and staff to assure continuance of neighborhood services in the Franklinton community.

  • 1981

    A grant from the Ohio Department of Mental Retardation/Developmental Disabilities made possible an Early Identification and Intervention project aimed at infants from birth to two years of age who are at high risk for developmental disability. This program was named “A Mother’s Friend.”

    Planning for additional residential home, this one designed to meet the special needs of persons dually diagnosed as both mentally ill and mentally retarded.

    Nexus: An Employee Assistance Program was developed to more effectively link the business community and their employees with mental health services.

    A program called Dimensions Unlimited was developed to coordinate health and mental health services aimed at preventing health and mental health problems.

    Management consulting service, Southwest Associates, was active both in and out of Ohio assisting other centers with management issues such as Board Training, Policy Manual Development and Quality Assurance.

    The Acute Care Center began when staff started operation of the Franklin County Admissions Unit of Central Ohio Psychiatric Hospital (COPH). This was the 72 bed program aimed at reducing inappropriate admissions and length of stay by having community professionals involved in admitting, treating and discharging. It was the only non-profit organization in the country operating a unit of this type.

  • 1982

    Received its third two-year accreditation from the Joint Commission for Accreditation of Hospitals (JCAH) and its first accreditation as an ambulatory health care program.

    A new residential treatment facility was created with the construction and occupation of Woodward House. In the planning stages for some time, the eight-bed facility is designed to meet the residential needs of individuals with a dual diagnosis of mental retardation and mental illness. Funds for construction and initial operations costs were granted to Netcare by the Ohio Department of Mental Retardation and Developmental Disabilities.

    Operations began at Worley Terrace Health Center. A joint effort of Netcare and the Ohio Commission on Aging which supplied the equipment, the program operated under the auspices of Franklinton Health Center and provided a variety of primary health care services to residents of the golden age community at Worley Terrace Apartment Complex.

    Governing Board initiated incorporation of the Netcare Foundation. Established as a support organization, the Foundation’s primary purpose is to provide financial support for services through a variety of fund raising events, investments and other activities.

    Foundation Annual Golf Tournament established.

    Formation of Serv-A-Co, Inc. as a subsidiary corporation. Serv-A-Co was formed to offer sheltered employment and rehabilitation opportunities to individuals with chronic mental disabilities. This later became Central Ohio Vocational Alternatives (COVA).

  • 1983

    CCD began operating a volunteer-staffed BINGO program to help fund services to the deaf community

    East Area Mental Health Services entered into a management contract with Netcare. It called for Netcare to begin providing a full range of staff and administrative services to the East Area Board beginning September 1. The agreement allowed the East Area Board to reduce its administrative costs while allocating maximum funds to service delivery.

    New development occurred in the fall when Towne House, located on West Town Street, came under sponsorship of Netcare. Begun with the support of the Mental Health Association of Franklin County, Towne House was one of the few Ohio programs where consumers operated their own program.

    The Southwest governing Board announced a change in corporate structure and identity. The Board chose the name “Netcare Corporation.”

  • 1984

    The Department of Housing and Urban Development (HUD) announced a $487,000 loan to Netcare Corporation for the purpose of constructing a housing project for the chronically mentally disabled.

  • 1985

    A contract began between Netcare and the Ohio Family Coalition for the Mentally Ill. Netcare was instrumental in the support and formation of this statewide organization of local support groups which promoted the welfare and better treatment of family members and friends who were emotionally or mentally disabled. Today, this organization is known as The Alliance for the Mentally Ill of Ohio.

    Netcare assists in formation of Ohio Council of Behavioral Healthcare Organizations.

  • 1986

    The Franklin County Mental Health Board began the restructuring of the entire mental health system through the Robert Wood Johnson Foundation Grant. Netcare was awarded its second and third HUD grants to construct two additional housing units.

    The Deaf Youth Network was created to provide comprehensive mental health services for severely emotional and behaviorally disturbed hearing impaired adolescents in a structured residential setting.

    Serv-A-Co became an independent organization providing rehabilitation and employment through its cleaning company.

    Netcare leadership changed after its first President, James O. Gibson, retired. The Board of Trustees selected Bobbe Fulton as president.

  • 1987

    Netcare became a partner in Franklinton Housing Partnership, an organization concerned with the rehabilitation and new development of housing stock in the Franklinton area.

    Netcare and the Ohio State University College of Nursing expanded their agreement regarding nursing student placements in corporate facilities. Netcare was instrumental in forming the Ohio Alliance of Community Centers for the Deaf, a state-wide advocacy organization.

    With the adoption of the new Joint Commission of Healthcare Organizations Standards, a Clinical Staff Organization was formed within the Corporation. Its purpose is to review all clinical staff credentials and delineate privileges for clinical activity, and to review clinical practice at Netcare.

  • 1988

    Netcare played an active role in the Robert Wood Johnson Foundation Grant. As a part of the restructuring of the mental health system, Netcare provides a comprehensive assessment of all clients entering community treatment and will be responsible for assigning clients to appropriate treatment teams.

    Community Assessment Program (CAP) established, with Netcare providing comprehensive assessment of all clients entering community treatment and assigning clients to treatment teams.

  • 1989

    Netcare was designated by the Franklin County Alcohol, Drug Addiction and Mental Health Services Board to carry out their authority and responsibility under ASSB156 for probated mentally ill clients in Franklin County.

    Netcare received a 3 year accreditation from JCAHO.

    Netcare selected by Franklin County Board of Alcohol, Drug Addiction and Mental Health Services to operate the Systems Chief Clinical Office.

    Grayce M. Sills Scholarship Fund for employee education created.

  • 1990

    Netcare was awarded a two-year grant from Ohio Department of Mental Health to begin and operate the Ohio Resource Center on Deafness and Mental Health.

    Netcare began a Telecommunications Device for the Deaf relay service staffed by volunteers.

    Approval and funding was obtained from Ohio Department of Mental Health to renovate the Central Avenue facility to establish an eight-bed Crisis Stabilization Unit to be opened in the fall of 1991. ADAMH Board funds will assist with the renovation.

    The third set of Netcare Residential Apartments opened for 12 residents and one residential manager.

  • 1991

    Eight-bed Crisis Stabilization Unit (CSU) opened at 199 S. Central Avenue.

    Joint operation of Older Adult Mobile Assessment unit begins.

  • 1992

    Netcare Corporation accepts new logo.

  • 1993

    Netcare is certified by the Ohio Department of Alcohol and Drug Addiction Services to provide substance abuse treatment and services.

  • 1994

    Reach Out Program transferred to Netcare from the city of Columbus.

  • 1996

    ADAMH names Netcare as Franklin County’s “front-door”, forming Netcare Access, with responsibility for county-wide crisis intervention, assessment and referral services.

    Two 24-hour crisis and assessment centers opened.

    276-CARE, Emergency Response Service (ERS) established.

    Netcare divests ongoing mental health and substance abuse treatment programs as well as HUD 202 apartments.

  • 1998

    Started providing assessment services at Municipal and Common Pleas Courts of Franklin County.

  • 2000

    2002-Netcare Foundation and Earle Bruce hosts 20th Annual Golf Tournament.

    2002-Divested of Deaf Services moved to Southeast, Inc.

    Development of Netcare’s computerized clinical tool (NCR).

  • 2004

    Mr. Allen R. Mosser appointed Netcare Corporation’s third President/CEO.

    Addition of a full-time MR/DD Clinical Specialist to work in crisis and assessment services.

    Netcare partners with Extendicare Nursing Facilities. Netcare staff provide on-site, diagnostic and treatment services for patients who have co-existing medical and behavioral health needs.

    Netcare Corporation made significant contributions to support the passing of Franklin County’s Alcohol Drug and Mental Health (ADAMH) Board’s 2.2 mil replacement levy.

  • 2006

    Netcare receives 3-year CARF Accreditation, noting assurance for the highest possible standards.

  • 2008

    ADAMH funds expansion of eight additional crisis beds at 199 S. Central Avenue location: 27 total Netcare crisis beds.
    Netcare launches new website.

  • 2009

    Netcare attains 3-year re-accreditation through CARF.

    First Annual Foundation Italian Festa! Fundraiser Dinner.

  • 2010

    Netcare Manager, Kay Werk, is awarded first OSU ‘Faces of Resilience’ STAR Award in recognition of her outstanding leadership and contributions to the psychological trauma field.

  • 2011

    Austin King Stumpp is named Netcare President and CEO, as Allen R. Mosser retires.

  • 2012

    Netcare celebrates 40th Anniversary, and the Netcare Foundation Annual Golf Tournament celebrates 30 years!

    Netcare receives 3-year CARF Accreditation, noting assurance for the highest possible standards.

  • 2017

    Netcare celebrates 45 years of caring and serving the Central Ohio community.

    Netcare launches chat service to allow individuals to contact Emergency Response Service via computer or mobile device if they are experiencing a crisis.

  • 2018

    The fall fundraiser Italian Festa! is re-branded to Community Awards and Recognition Dinner and sells out of seats in it’s inaugural year.

    The Mobile Crisis Response Unit begins in partnership with the Columbus Police Department to respond to mental health and suspected substance abuse in the community in the hopes of de-escalating situations on the scene to avoid hospitalization or incarceration.

    Netcare receives 3-year CARF Accreditation, noting assurance for the highest possible standards.